Bovee and Thill offer innovative ideas and resources for teaching introduction to
business, so instructors can spend less time preparing and more time teaching.
Now that customers can air complaints virtually anywhere online, companies can't risk making big customer service mistakes anymore. Just one bad tweet can get the entire Twittersphere up in arms and threaten the integrity of a brand.
We recently sat down with Wendy Lea, CEO of customer service support platform Get Satisfaction, to talk about what companies should be doing now that the rules have changed.
Business in Action 's Real-Time Updates solves the age-old problems of maintaining the currency of textbook content and providing you with a steady stream of new examples, lecture materials, and media to enliven your classes.
This unique suite of web technologies, developed by the authors, automatically provides weekly content updates, including articles, podcasts, online videos, PowerPoint presentations, PDFs, websites, wikis, interactive media, and infographics. . .
It goes without saying that it takes a special kind of person to become an entrepreneur. Driven, motivated, innovative – these are just a few of the many ways to describe individuals who risk everything to transform their vision into reality. We created this infographic to celebrate the entrepreneur, not only for their individual, quirky styles, but also for their contributions to the global economy.
Not only are women-owned small businesses growing in number, they're also outpacing male-owned firms in job creation. We take a look at how female-owned firms are growing.
Almost every business has had a negative online review. You simply can't make everyone happy. But sometimes, a review goes beyond unhappy and is just downright mean — and false.
What are you supposed to do when this happens? Can you sue the online review site instead? . . .
Most millionaires are self-made millionaires, but becoming one is something that still seems out of reach for most people.
In many cases, we dismiss the idea of building a million-dollar business because, well, you need a lot of money for that, right? You've got to spend money to make money, don't you?
As it turns out, you don't really have to spend that much.
